I recently migrated our system monitoring and analytics from the TICK stack [https://www.influxdata.com/time-series-platform/] to Datadog [https://www.datadoghq.com/]. One of the things I really wanted to get better about in this transition was keeping more of our config version controlled somehow. This post will just

If you read my last post about internal tools [https://inside.chargify.io/2017/07/10/make-your-tools-easier-to-use-than-the-alternative/] you will have noticed that I used an internal tool I built we call "Admin Functions" as the example throughout the post. This post will go a little more in-depth into what those

One of the largest parts in my role as an Operations Engineer is creating "internal tools". This means coding features in our app (or building totally separate apps) that a customer never sees, but are instead used by team members to perform administrative duties, or support customers. I strive to

TL;DR: Even if you're 100% sure you know what the problem you're trying to solve is, don't act like you're sure. Also, this story is mostly pictures, just read it. -------------------------------------------------------------------------------- Two small points to will help you understand this story. 1. "Incident Response" is a little Slack bot